One of the benefits of handmade tile is we can accommodate custom orders with ease! We love collaborating with clients of all sizes to realize their perfect tile. Send us an email or give us a call - we can’t wait to see what we can make together!

At this time, Red Rock does not require any tile order minimums. So, whether your project is large or small, we’re ready to tackle it and get our hands dirty.

Every project is different, so it's hard to say! However, we have a wide network of tile showroom partners that are eager to help you calculate and our team is only ever an email or call away. No matter the size of your project, we always recommend ordering an overage of 15%.

Because crackle glazes are prone to absorbing stains, crackle glaze tile should not be used as kitchen counter surfaces. Any installation of crackle glaze tile should be sealed with a penetrating sealer prior to grouting. In areas that experience regular moisture, such as showers, resealing crackle glazes is a necessary maintenance procedure. This procedure does not affect the quality or appearance of the tile surface. Please note that unsealed crackle tile will stain.

While industrial tile-making stresses the reproduction of tiles with glazes so consistent that one tile is virtually indistinguishable from another, creating artisan tiles (while still striving for a certain amount of consistency) celebrates the natural properties and the unpredictable nature of the clay and the glaze. Though the “serendipity” of the process is often a source of frustration, it also can lead to the discovery of new textures and colors which can become new products in themselves.

A second —and equally important— difference between artisan and mass-produced tiles is the nature of the artisan. More than just a craftsman, each artisan seeks to impart in their creations a bit of their unique personality. Today, a half a century after the rebirth of the American artisan tile movement, there are a great many companies producing interesting, innovative designs—each a reflection of the artisans who create them.

Shape, texture, color, and size variation are inherent characteristics of handcrafted tile.  Once properly installed, the beauty of this handcrafted tile is enhanced by such variation. You can learn more about our colors and variations here.

Shade variation is inherent in all tile products, including man-made tiles such as porcelain, glass & ceramic. Shade and texture will vary significantly from piece to piece to within production runs. V1 shade variation has little or no change from piece to piece where a V4 will have a large variety of color and/or texture changes. Prior to any installation, a range of tiles should be approved by the customer. No claims for shade or texture variation will be honored after installation.

Please note shades of color are seen differently on computer monitors and therefore customers should order a sample before making a final selection or purchase.

Ceramic tile is a relatively maintenance-free product that requires little continuing care beyond regular cleaning. Most cleaning can be done with a damp cloth and a gentle non-acidic soap. More resistant staining such as calcium spotting and soap scum can be handled using specially designed cleaning products such as Miracle Sealants Mira Clean I product. Other manufacturers such as Stone Tech also offer products specially formulated for ceramic tile care. Take care to avoid “over the counter” ceramic tile cleaners that contain phosphoric and glycolic acids that could etch some ceramic tile surfaces.